How to update your GrandStream Phone

Hi, I am Alejandro at Voiceopia, and I am going to teach you a few ways on how to provision or update your new Voiceopia phone.
The first and best option is holding the Pause button and pressing the right arrow button twice while still holding the pause button. A pop up will say, "Provision is still running."
The second way is by forcing the phone to power cycle.
You can do this by holding pause and pressing the left arrow button while still holding the pause button.
A prompt will come up. Press yes to start the reboot.
The other way to power cycle the phone is by simply pulling the power cable and plugging it back in.
If the pulling the power cable does not power off the phone or you do not have a power cable simply pull out the cord plugged into the "LAN" port.
And that's it. Your phone will pull the newest update when it power back on.
If you ever have any questions or comments, give us a call or text at 423-509-8000 or send us an email at We are more than willing to answer any questions you might have.


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