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MMS FAQ

Does Zipwhip support MMS (picture messaging)?

Yes, we do! You can attach files to your text message from the Web, Desktop, or Mobile App.

What file formats can I attach to a message?

Currently, only JPG, GIF or PNG files (less than 600KB) are compatible to attach to your message.

Can I send a PDF?

Zipwhip's MMS feature supports image files but not PDFs. You can convert PDFs to JPGs to send them as long as the resulting JPG is under 600 kb.

How do I send an MMS message?
 

  1. In any text conversation, click the Paper Clip icon
  2. Choose the image from your computer or phone
  3. Click Send


Can I attach MMS (a picture) to a Scheduled Message?

Yes. Attach the MMS using the paperclip icon and click Schedule.

Can I attach MMS (a picture) to a Group Message?

Yes. Attach the MMS using the paperclip icon and click Send.

Can I attach MMS to Templates?

Not yet. At this time, MMS messages are not supported in Templates.

Can I attach MMS to an Auto Reply?

Not yet. At this time, MMS messages are not supported in Auto Replies.

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