How to Set Up a Custom Signature

You can add a custom signature that appears at the bottom of all the messages you send. The signature is a text string that you can use to personalize your messages. For example, you could set your signature as, "Thanks, Scott" or "Text STOP to opt-out."

Custom Signatures are tied to the user, not the phone number. If you are a user on multiple lines, your Custom Signature will be the same for every line.

When you add a custom signature to your message, the number of characters in the signature count against the 250-character limit for Zipwhip messages.

Setting up a custom signature

  1. Sign into the Zipwhip web app
  2. Click on your name in the top right corner
  3. Under Custom Signature, click Create Signature
  4. Enter your custom signature you want to include in all your outgoing messages
  5. Click Save.
  6. If you have already created a signature, you can enable your Custom Signature by toggling the button to the ON position 
  7. To disable, toggle the button to the left

Using your custom signature in a message

When messaging a customer or client, you can toggle the custom signature on/off for that particular thread. Just click on the pencil icon at the bottom of the New Text window.


Please sign in to leave a comment.