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Voicemail Email Identity Confusion

When receiving a voicemail email, occasionally, a smart device may try and attribute the vm@voiceopia.com email address as the caller. This email address is simply a no-reply email.

If you receive a voicemail email, you will never be able to reply to the email and get to the caller.

Our suggestion is to add vm@voiceopia.com to your contacts as "VoiceMail Server" or something similar, to avoid any future confusion thinking that the voicemail can somehow be replied to or that it is associated with a caller.

The emails can, of course, be forwarded on to someone else, if needed.

If you ever have any questions or comments, give us a call or text at 423-509-8000 or send us an email at support@voiceopia.com. We are more than willing to answer any questions you might have.

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