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Voiceopia Help

  • Training Documentation

    • Sangoma Training Documentation
    • GrandStream Training Document
    • WiFi Grandstream Training Document
    • Yealink Cordless Training Document
    • E-Fax Training Document
    • International Calling Training Document
  • Getting Started

    • How to make a call
    • How to set up your Voicemail
    • How to Park a call
    • How to Blind Transfer
    • How to perform an Attended Transfer
    • How to make a Conference Call
    • How to check Voicemail
  • Grandstream Phones

    • Grandstream Headset Compatibility
    • How to Make a Call
    • How to Set Up your Voicemail
    • How to Call Park
    • How to Attended Transfer
    • How to Blind Transfer
    • How to toggle Do-Not-Disturb
    • How to put a call on Hold
    • How to 3-way Conference Call
    • How to change your ringtone
  • Yealink Phones

    • How to make a call
    • How to Set Up your Voicemail
    • How to Call Transfer
    • How to toggle Do-Not-Disturb
    • How to turn off auto-answer
    • How to turn off Eco-Mode
  • Cisco Phones

    • How to make a call
    • How to Set Up your Voicemail
    • How to Call Park
    • How to Blind Transfer
    • How to Attended Transfer
    • How to put a call on Hold
    • How to 3-way Conference Call
    • How to toggle Do-Not-Disturb
  • Features

    • How to remove Temporary VM greetings
    • How to Blacklist Numbers
    • How to login to the GUI
    • How to listen to your Voicemail box
    • How to add or change Temporary VM greetings
    • How to access VM from another phone
    • How to change VM greetings and Password
    • How to update your GrandStream Phone
    • How to Set Up your Voicemail
    • How to know when To Call Park or Transfer
  • Texting

    • How to Download the Mobile App
    • How to Use the Chrome Extension
    • Downloading the Desktop App
    • How to Log In to Zipwhip
    • How to Send a Message
    • How to Add Contacts
    • How to Make a Group
    • How to Schedule a Message
    • MMS FAQ
    • How to Import Contacts
    • How to Set Up Keywords
    • How to Set Up an Auto Reply
    • How to Set Up a Custom Signature
    • Texting TCPA Compliance
  • E-Fax

    • How to receive an E-Fax
    • How to Send an E-Fax
  • SFAX

    • Logging in to Sfax
    • Composing your first fax
    • Responding to your received faxes (Reply, Forward, Export, Print)
    • Creating Contacts
    • How to import your contacts
    • How to view the cover pages on your account
    • Password: How to change your password in Sfax
    • Recommended Resolution for Faxing Documents
    • Sfax for Web: Export, split & save
    • Sfax for Web: Managing and organizing faxes
    • Document Library
    • How to use Folders
    • Notifications: How to enable/disable email notifications
    • How to delete a fax
    • Sfax for Web: Sending a fax
    • Resend a failed fax
    • How to view documents to fax
    • How to sort and search for a fax
    • How to Export from Sfax
    • Suspend/Deactivate a User
    • How to add additional users to your account
    • How long does it take for a page to transmit via fax?
    • Supported File Types and Valid File Names
    • What browsers are compatible with Sfax?
    • Can you use Sfax Internationally?
    • What is Error Correction Mode (ECM) and why is it important?
    • Clear your browser cache
    • What does "Threading" mean?
    • What makes Sfax HIPAA compliant?
    • Is my data safe?
  • GUI

    • How to Access the GUI
    • How to Look up a Call
    • How to Access BlackList
    • How to Add a number to the Blacklist
    • How to View Extensions
    • How to Edit Extensions
    • How to Edit Find Me Follow Me
    • How to Edit Voicemail Settings
    • How to Access System Recordings
    • How to Add System Recordings
    • How to View Conference Rooms
    • How to Edit Conference Rooms
    • How to Access Feature Codes